Question: When Can I Extend Buyer Protection On AliExpress?

How long does buyer protection last on AliExpress?

60 daysSellers on AliExpress set the delivery time period (anything up to a maximum of 60 days).

If a buyer shows that they did not receive their purchase within this stated delivery time, the seller will give a full refund..

What is extended purchase protection?

If they extend purchase protection and the item is not arriving they are doing themselves a favor not you. You can wait more out of courtesy or if the tracking shows it is still arriving but if you want a refund you can get it after this time and they cannot contest to it.

What do I do if I get scammed on AliExpress?

If you still can, open a dispute with the seller that scammed you. You will need to put the reason for why you are opening a dispute. There is an option after a certain amount of time that you can escalate it for the aliexpress team to investigate your dispute.

How do I not get scammed on AliExpress?

10 AliExpress safety tips To avoid getting ScammedWhen was the store opened?The store’s “Buyer Protection” policy.Star Rating and Review – Feedback.Last Purchased and Frequency of Purchase.Contact the seller before you make a purchase.Items with a very low price may be counterfeits.More items…•

What happens when you cancel a dispute on AliExpress?

Please note that if you cancel a dispute and the Buyer Protection period has ended, the payment will be released to the seller and you cannot open dispute again.

What is purchase protection?

Purchase protection can help you replace items bought with your credit card if they are stolen, damaged or, in some cases, lost. As long as the item qualifies, your stolen or damaged merchandise may be repaired or replaced, or you may receive reimbursement for the purchase price. But not all cards offer this perk.

How do I open a dispute on AliExpress after 15 days?

If during the 15 days the claim lasts you haven’t reached an agreement with the seller, you can make a claim. That’s when AliExpress will get involved. To start the process, open your AliExpress account and go to “My Orders” on the homepage. Then click on “Escale Dispute”.

How do I extend my buyer protection on AliExpress?

Step 1: Sign into My Orders and find your order, click View Detail to enter the order detail page. Step 2: Click “click here”, you will be redirected to a confirmation page: Step 3: Fill in the extension time and click Confirm to finish the request.

Should I extend Buyer Protection AliExpress?

Extending Purchase Protection is absolutely necessary if: you’re going to open a dispute; you haven’t received the goods by the time the protection period is about to expire.

How do I get my money back from AliExpress?

You can submit refund requests up to 15 days after your order has been completed. You can do this by opening a dispute in the order details page. Please note that you can only open one dispute per order. You can submit refund requests up to 15 days after your order has been completed.

What is extend Buyer Protection AliExpress?

Extension of Purchase Protection The purchase protection is provided to you to keep track of how much time you have left until delivery. The original AliExpress condition was that you can open a dispute Dispute Open only when your purchase protection is still running.

When should I open dispute on AliExpress?

If you paid for the order by Paypal, you can open dispute both on AliExpress and Paypal. But protection time for opening dispute is different: … – On AliExpress: you can only open dispute 11th day after seller has sent out the goods, until to the 15th day after delivery time is over or you confirmed the receipt.